No submissions going through?

Hybuir · Post by **Hybuir** » Fri May 09, 2014 4:15 pm

On a Mac, Safari 7.0.3 but when I submit I only get this page as a result.

http://i57.tinypic.com/25suds9.png

No notification on the profile page of a pending submission.

-Hyb

Post by **bringoutyourdead** » Fri May 09, 2014 5:04 pm

I expect you have a local problem.. even your tinypic didn't process
or at least I can't get tinypic.com to find a .png file.

Padanfain · Post by **Padanfain** » Fri May 09, 2014 7:26 pm

tinypic png shows:

IP: Address
United States

And no uploaded file info.

Post by **bringoutyourdead** » Sat May 10, 2014 11:20 am

Yup, my bad.. I have some security blockers on my firefox browser and I forgot to fully allow tinypic.com

Don't know what is happening but I have some potentially good news...
in the not too distant future, I'll have more access to the site and will be able to check the log files.

maybe then we can track down what is happening... and address certain issues.

Balgair · Post by **Balgair** » Sat May 10, 2014 12:44 pm

Great news, hope you can get to the bottom of the weird submissions numbers then; I've had more which look wrong than right so far this month

If you get better access we should hopefully make some progress

cykotyks · Post by **cykotyks** » Sun May 11, 2014 2:26 pm

Just to add more info: I get the same screen trying to submit via Firefox 29.0.1 on Mac OSX 10.9.2. I was last able to submit on the 9th but not since then.

My profile also says my last visit was on February 13th, 2013 o_O

Hybuir · Post by **Hybuir** » Mon May 12, 2014 6:31 am

Tried Safari, Firefox (v 29.0.1) and even Chrome (v 34.0.1847.1310) on Mac OSX 10.9.2 (13C1021) to no avail.

Post by **bringoutyourdead** » Mon May 12, 2014 12:22 pm

I have the Power!
But I'm smart enough to not abuse it.

I'm pulling down the (very Large) error.log to see if I can spot the problem activity as listed in this thread.
From there we might/should be able to get a resolution, [that doesn't demand trashing those Apple devices.

]

Post by **bringoutyourdead** » Wed May 14, 2014 1:49 pm

After some Private messages and testing by Hybuir he started getting successful uploads.

What I had him do was rename his existing CensusPlus.lua data file to some other name to save it.
Then he started WoW, reset his normal CensusPlus options, did one or more census runs and uploaded the data.

If you are having the same problem, I would suggest the same.

At this time I don't know the cause of the failure, all I can tell is the file apparently never showed up in the directory for processing.
It could be comm problems between user and site during upload.
It could be something funky in the file that disrupts the standard html post (upload) process between browser and web server software.
It could be a 3rd party advert bug.. doubtful since as a site supporter Hybuir doesn't see adverts.

What I can say it probably isn't a browser problem.. nor due to code changes here on the website.. since there hasn't been any changes in awhile.